Terms of service

GlamChicAI — Terms of Service

Last updated: November 2025

Welcome to GlamChicAI (“we,” “our,” “us”). By accessing or using our website (glamchicai.myshopify.com) and purchasing our products, including pre-order items, you agree to the following Terms of Service. Please read them carefully.

1. Overview

By visiting our site or making a purchase, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, or policies referenced here or available by hyperlink.
These Terms apply to all users of our site.

2. Online Store Terms

You must be at least 18 years old or have permission from a parent/guardian to use this site.
You may not use our products for any illegal or unauthorized purpose.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
Prices, features, and product availability may change without notice.

4. Products & Pre-Orders

Some products are offered as pre-orders. By completing a pre-order purchase, you acknowledge and agree:

  • Pre-orders are made-to-order items.

  • Production timelines are estimates and may change.

  • Pre-orders are final sale and non-refundable once placed.

  • Shipping dates provided (such as “Ships January 2026”) are estimates, not guarantees.

We reserve the right to update product descriptions, pricing, or images at any time.

5. Accuracy of Information

We work to ensure that product descriptions, images, and pricing are accurate.
However, we do not guarantee that the information on this site is error-free.
If we discover an error, we may correct it at any time.

6. Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information.
We reserve the right to:

  • Cancel an order

  • Limit quantities

  • Refuse a transaction

if fraud or misuse is suspected.

7. Third-Party Services

Our website may link to third-party tools or services we do not control (such as payment processors or shipping carriers).
We are not responsible for the content or policies of third-party websites.

8. Shipping & Delivery

All shipping times shown at checkout are estimates only.
Once a package is handed to the carrier, delays or lost items must be handled through the carrier’s claims process.
Customers are responsible for entering the correct address at checkout.

9. Returns & Refunds

Please refer to our Refund Policy.
Pre-order items are non-refundable once the order is placed.

10. Prohibited Uses

You may not use our site for:

  • Fraudulent activity

  • Hacking or interfering with security

  • Harassing other users

  • Uploading viruses or harmful code

  • Violating laws or regulations

Any misuse may result in immediate termination of access.

11. Limitation of Liability

GlamChicAI is not liable for:

  • Delays in production or shipping

  • Loss or damage caused by carriers

  • Inaccurate or incomplete information provided by you

  • Indirect, incidental, or consequential damages

Our liability is limited to the amount you paid for your order.

12. Indemnification

You agree to indemnify and hold GlamChicAI harmless from any claim or demand arising from your use of our site or violation of these Terms.

13. Changes to Terms

We may update or replace these Terms at any time.
Continued use of the site means you accept the updated Terms.

14. Contact Information

For questions about these Terms:
📧 support@glamchicai.com
📍 Columbus, Ohio, USA